Below is a handy list that you can use to find out, at a glance, whom you may contact for a variety of services. For more details on the division of responsibility regarding services, read the relevant sections in this handbook.
| Service | Description | Whom To Contact | Phone Number(s) / Email Address |
|---|---|---|---|
| Alterations & Renovations | Apartment remodeling or construction | Managing Agent | (347) 729-0079 |
| Bathroom Maintenance | Leaks, clogged drains, small grouting jobs | Superintendent | (347) 873-7662 |
| Complaints | About neighbors, employees of the co-op, or employees of the garage | Managing Agent | (347) 729-0079 |
| Complaints | About the managing agent | Board of Directors | board@50kenilworth.com |
| Elevator Problems | Especially if someone is trapped inside | Superintendent Managing Agent | (347) 873-7662 (347) 729-0079 |
| Emergencies | Building emergencies: floods, gas odors, elevator breakdown with passenger inside, etc. | Superintendent | (347) 873-7662 |
| Emergencies | Life-threatening emergencies: fire, smoke, medical emergency | Emergency Medical Service, then the Superintendent | 911 (347) 873-7662 |
| Gas Odors | Superintendent | (347) 873-7662 | |
| Garbage Disposal | For assistance disposing of furniture, appliances, and large quantities of garbage | Superintendent | (347) 873-7662 |
| Grounds maintenance | Superintendent | (347) 873-7662 | |
| Hallways and stairs | Dirty hallways, burned lights | Superintendent | (347) 873-7662 |
| Installing major appliances | Air conditioners, stoves, or appliances that involve gas pipes, plumbing fixtures, or electrical rewiring | Managing Agent | (347) 729-0079 |
| Keys | Extra or replacement keys | Superintendent | (347) 873-7662 |
| Laundry facilities | Malfunctioning or broken machines, refunds, dirty room | ||
| Maintenance and rent payments | Difficulties paying on time, payment arrangements | Managing Agent | (347) 729-0079 |
| Moving in or out | Managing Agent | (347) 729-0079 | |
| No Heat or Hot Water | Superintendent | (347) 873-7662 | |
| Noise and other disturbances | Disturbances that are likely to be short lived (loud party, fight in the hallway) or disturbances outside the co-op | 70th Precinct 63rd Precinct | (718) 851-5511 (718) 258-4411 |
| Noise and other disturbances | Ongoing problems with noisy neighbors in the co-op | Managing Agent | (347) 729-0079 |
| Refinancing and home equity loans | Managing Agent | (347) 729-0079 | |
| Repairs and maintenance | Common areas, building systems, radiators, plumbing lines in walls, no hot water | Superintendent | (347) 873-7662 |
| Subletting or selling your apartment | Managing Agent Board of Directors | (347) 729-0079 board@50kenilworth.com |
- Introduction
- Whom to Contact
- Managing Agent
- Superintendent
- Board of Directors
- Access to Apartments
- Air Conditioners
- Alterations and Renovations
- Bathroom Maintenance
- By-Laws
- Cable and Satellite TV Service
- Carpeting and Rugs
- Comments and Suggestions
- Complaints and Resolution of Problems
- Dishwashers
- Emergencies
- Emergency Contact Information
- Evictions
- Extermination Services
- Feeding Stray and Wild Animals
- Fire Escapes and Window Gates
- House Rules
- Laundry Facilities
- Parking Garage
- Selling Your Shares
- Washing Machines and Dryers